This qualification is designed to reflect a range of the job roles with team and business result responsibilities in banking or other deposit taking institutions’ customer contact centres or retail and/or commercial financial services environments. Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems, and research, analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others.
Fees are available on request.
No open intake is listed yet. Submit an enquiry and the team can confirm intake availability.
